Questions and answers.

A library of short animated videos on the National Construction Code and the Australian Standards each trade works to, explained in our own words. Each business or class has one trade library. New videos every week.

Our first four libraries: Electrician, Plumber and Gasfitter, Carpenter and Builder, Waterproofer. More trades are coming.

Yes. A video only goes in the library after we have checked it against the source documents it explains. If we find a problem with a video, we may correct it or take it out.

We tell you what the code says about it and where to find it. Whether your job meets it is for you, or your building surveyor or certifier, to decide.

Answers support your understanding and review, and must not be submitted to an authority as evidence of compliance.

On a business plan, the owner and each team member can ask questions on the "Need help?" page in the library. The plan includes two a month, plus one for each team member, shared by the business. The number for each month is set at the start of the 1st from the team at that time, except in a business's first 30 days, when each team member who joins counts straight away. We explain what the code says and where to find it. We aim to answer by the next business day.

A member can ask us to make it: $50 a video, GST included. It is paid for when you ask, before we start.

A requested video is usually in the library within 1 to 2 days.

The finished video joins the library for every member. In a business the owner places requests; on an education licence, staff do.

For a business plan, yes. The owner can cancel the business plan from the billing page linked on the team page in Play. When the subscription ends, access ends for the owner account and every team member.

The business plan is $99 per month and includes one owner account. Each team member is $19 per month. GST included.

Join in November and keep these prices for 12 months, including for team members you add in that time.

Add a team member at any time. You see the amount before you confirm, and it is charged when you confirm. When someone leaves, you can give their place on the plan to the next person at no charge once 30 days have passed from the day they joined.

One monthly bill for the plan. Each video request is charged separately, when it is placed.

$29 per staff seat per month ($348 a year) and $3 per student per month ($36 a year), GST included. At least 1 staff seat and 20 students, so the smallest licence is $1,068 a year, GST included. The whole licence is billed yearly, up front, on one invoice.

Each student place is for one named student and is not passed on to the next intake. Student places are for students aged 15 and over.

Videos are not included. Staff ask us to make them: $50 a video by card, or 10 videos for $500 on a purchase order. GST included. Purchase order videos are ready to use once that invoice is paid, and unused ones expire at the end of the licence year.

No. A business's completion record is a record of videos opened and quiz answers, not a certificate or evidence of competency.

No. Each sign-in is for one person. In a business or a class, everyone has their own sign-in.